Sleigh Post Our Christmas range · 2026 · Ordering now

Letters, videos and keepsakes from Santa, made just for your child

Tell us their name, their age and what they've done this year. We make a letter from the North Pole, a video of Santa saying their news, a bedtime story with them as the hero, and more.

You proofread every letter and story Every video checked by our team Delivered by email

How it works

Ready in three steps

  1. Fill your basket

    Pick as many letters, videos and keepsakes as you like, then pay once. You don't need your child's details yet.

  2. Personalise it

    Straight after you pay, we email you a link to your parent portal. Add your child's details once, then read each item through before it's sent.

  3. It arrives by email

    Most items arrive the moment you approve them. Videos follow once our team has checked them, and advent notes and the Christmas Eve note arrive on the right days.

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Everything Santa can send

Prices are per child unless it says otherwise. Add what you like and check out once. You'll personalise everything straight after you pay.

Sleigh Post · Christmas

For brothers and sisters

Birthdays · all year round

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Questions

Good to know

How are the letters, stories and videos made?

Our AI writes everything from the details you give us. You read every letter, story and printable yourself before it's sent, and a member of our team watches every video before it goes out.

When will my order arrive?

Letters, stories, certificates and printables are emailed the moment you approve them. Videos usually arrive within 2 days. The Christmas Eve note arrives at 10pm on 24 December, and advent notes arrive every morning from 1 to 24 December.

When do I add my child's details?

Straight after you pay. We email you a link to your parent portal, where you add their name, age and news, and read every letter and story before it's sent. You can come back to it any time until then.

What if my child's name is hard to say?

Tell us how to say it in the parent portal, for example "NEEV" for Niamh. A member of our team checks that Santa says every name right before the video is sent.

Why is the preview split into parts with a watermark?

So you can check every word carefully, one part at a time. What we email you is the full version with no watermark.

Can I change the details after I order?

Yes. You can edit everything until you approve it, and change the video details until you send them to us.

I have more than one child. What do I do?

Order a sibling letter or sibling video to have Santa talk to two or three children together. Or buy more than one of any item: each one comes with its own link to the parent portal, so you can personalise it for a different child.

Can I order outside Christmas?

Yes. Little Letterbox is open all year, and birthday letters and videos from Santa can be ordered any time. Sleigh Post, our Christmas range, comes back every autumn.

What happens to my child's details?

We only use them to make your order. We never share them, and we delete them once your order is complete.

Can I get a refund?

Yes, a full refund is available for anything we haven't sent yet.

41 sleeps until Christmas

Order before 1 December so the advent notes arrive one a day from the start.

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